A couple visiting Thornton Manor for their Golden wedding anniversary said they were disappointed after they shelled out £1,400 for two cottages they claim were in poor condition.
Alison Wood, 73, told the ECHO about her "shambolic" visit to what is described as "luxury" accommodation on the estate's website. The mum-of-three said the occasion was the first time she and her husband had managed to spend time with their children and grandchildren for the first time since before the coronavirus pandemic but it was blighted with a number of issues when they stayed between May 29 and May 31.
The former PE teacher from Wirral, who now lives in Cumbria, claimed the cottages she booked for her three children, two of their partners and their own children had a number of issues from a broken router to the paintwork peeling. She said: "My husband and I arrived first because we paid for the whole lot.