A Hays Travel customer says he was left having panic attacks and hundreds of pounds out of pocket when he turned up in New York only to find out his booking had been cancelled.
Michael Hulme was left with a miserly $28 (around £20) to spend for his trip in the Big Apple after the mix-up which neither the Gallivant Times Square hotel or Hays Travel will take responsibility for.
Mr Hulme had booked the £1,100 package to New York through Hays’ Newcastle-Under-Lyme firm with his partner Kerry Barlow.
