A couple have branded their Skegness holiday a 'disaster' after paying £545 to stay in a hotel they claim 'wasn't fit for humans'. Glenys Launders, 75, was with husband Graham, 80, on August 4 to enjoy a five-day break with their family on the east coast.
The Nottinghamshire couple were staying at the Coasters Hotel on North Parade, which Mrs Launders had booked after looking at several options online and finding positive reviews. But she said they encountered problems with the room as soon as they went in and say they have been unable to get a full refund, NottinghamshireLive reports.
She said: "We arrived in Skegness at about 4.30pm and spoke to the lady at reception who greeted us and said that, to get to our room, we would have to go around a corner and up two flights of stairs. My husband is disabled and, even though there was a stairlift for the first flight, there wasn't for the second and so that was difficult to manage. We eventually got to our room and when you opened the door the smell just hit you straight away.
