A couple say they "no longer feel safe" in their own home after British Gas and two debt collectors mistakenly broke into their house over unpaid gas bills.
But Dox Docherty and his wife's property in Langley Moor, County Durham does not have a gas supply - and it turned out the company had got the wrong address.
The couple own the building and rent half of it out as flats and live in the other half. He says the British Gas worker and the debt collectors forced their way into the block of flats on June 8 in order to remove a gas meter and install a prepayment meter because of unpaid bills.