Bolton Council have been ordered to pay hundreds of pounds in compensation to a home owner after failing to properly investigate alleged breaches of planning control by a house builder. The planning ombudsman has published its findings after a man, who is referred to to a Mr X, made a string of complaints dating back to 2018.
In 2016, the council granted planning permission for a developer to build houses next to the site of a manufacturing company, Business A. The council placed several conditions on the planning approval, including an acoustic fence and landscaping and in late 2017, Mr X moved into one of the new houses.
From early 2018, Mr X complained to the council about noise nuisance from Business A. Mr X said the acoustic fence between his property and Business A was ineffective and did not meet planning specifications.