A Stormont department must do more to improve the system for claimants of the Personal Independence Payment (PIP) benefit in Northern Ireland, a report has stated.
Public Services Ombudsman Margaret Kelly said the Department for Communities has implemented a number of recommendations she had previously made relating to how it uses “further evidence” in support of PIP claims.
PIP replaced Disability Living Allowance (DLA) in Northern Ireland in 2016 as the main benefit for some of the most vulnerable in society.