Raipur: A district consumer commission in Chhattisgarh has asked a Maruti Suzuki dealer to replace a car bought by a doctor with a new E20 petrol-compliant model after holding the dealer sold a vehicle made 16 months ago and failed to rectify recurring engine problems despite repeated repairs.
The commission, in its July 14 order, held respondents (Maruti Suzuki and the dealer) committed deficiency in service and indulged in unfair trade practice by refusing to take back the defective vehicle and provide a new vehicle of the same model equipped with an E20-compatible engine.
