WASHINGTON (AP) — A powerful congressional committee is urging major telecommunications companies to do more to protect Americans against scams, part of a widening investigation into the role that U.S. companies play in the surge in cyberscams that cost Americans an estimated $200 billion in 2024.
"Consumers need to be able to trust that the calls and texts they receive — from their doctor's office or their child's school, for example — are authentic. Scam communications, however, are increasingly difficult to distinguish from legitimate messages, and too much of the burden of detection is falling on customers," Rep. David Schweikert, R.-Ariz., the chairman of the Joint Economic Committee, and Sen. Maggie Hassan, D.-N.H., the committee's ranking member, wrote in a detailed request sent to AT&T, Verizon and T-Mobile on Wednesday evening.
The committee is seeking information about the companies' efforts to collect data, monitor for scams and cybercrime, and take action against bad actors.
