A disabled Nottingham woman said she was left on the brink of missing out on a £7,000 cruise to America due to confusing wording on an application. Claire Ward, who suffers from tetraplegia, is due to visit New York on September 24 as part of a "holiday of a lifetime".
However, the 48-year-old was left devastated after the US Department of Homeland Security refused her Electronic System for Travel Authorization (ESTA) application, which is required to enter the country. Speaking to Nottinghamshire Live at the time of the rejection, she said: "I put my details in and never in a million years did I think it would be refused.
"It's a trip of a lifetime. Because of my disability it's most likely the last chance I'll get to go on holiday with my husband again." Ms Ward, who lives in Rise Park, assumed her application was turned down because she was disabled, as she had ticked 'yes' to the question that reads: "Do you have a physical or mental disorder; or are you a drug abuser or addict; or do you have any of the following [communicable] diseases."
