A confused Airbnb owner has taken to social media to call out a guest - who couldn't work out how to open the fridge.
TikTok user Michelle, @theflowertruck, was left scratching her head after receiving a stream of messages from her house guest, including questions on how to use the oven.
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The Airbnb host was asked about the fridge, saying it was 'locked', and asked how to turn on the gas for the oven - which was actually electric, as the Daily Star reports.
Michelle uploaded the amusing exchange to TikTok, where she captioned the video "I just need to know if my Air B&B guest is OK," and now her video has been viewed more than four million times.
In the clip, Michelle shares the text message exchange with the guest who chose to stay at her Air B&B in St Catharines, Ontario, Canada.
The first message reads: "Hi I just wanted to confirm if I could use the refrigerator because it's locked?"
Michelle says there is no lock on the fridge and maybe she should try opening it from the other side.
"You should just turn the hob and leave it in place. There is no gas," said Michelle.
The guest still doesn't understand and sends a photo of the stove, with Michelle advising her to turn the knob onto "high" for cooking.
Apparently defeated, the guest later orders some takeaway food but then messages Michelle because she "can't find it".
"The delivery driver said he left it on the porch but I can't find it. Did you receive it?" asks the guest.
Michelle then shows CCTV of the porch, which shows the takeaway sitting on the floor practically next to the door, with footsteps in the snow even showing where the delivery person walked.
One user commented: "Your guest was definitely two children in a trench coat."
Tried to get ingredients, tried to cook food, then decided to order delivery. 0/3 finished successfully," said a second.
A more sympathetic user suggested the guest may have been new to the country and not understood how appliances work.
