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Evening Standard
Evening Standard
Health
Storm Newton

Concerns flagged to CQC go months with no response because of backlogs, MPs told

Chief executive of the Care Quality Commission (CQC) Sir Julian Hartley (left), and chairman of the CQC Ian Dilks appearing before the Health and Social Care Committee in the House of Commons, London (House of Commons/UK Parliament/PA) - (PA Wire)

Concerns being flagged to the Care Quality Commission (CQC) by healthcare staff and members of the public are going months without a response, MPs have heard.

The regulator’s new chief executive estimates it is facing a backlog of about 5,000 notifications of concerns.

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