A new report is warning that customers could be left confused by their energy supplier contacting them about changes to the price of power from January 1. Although the alterations are set to be small anyone getting notified by their electricity provider could potentially be confused.
The energy price cap is remaining in place but the BBC has reported that most of the major power companies are changing their rates - and will be contacting customers to tell them. The government says a typical annual bill will still be £2,500, but the maximum rates are being updated.
It will affect the 12 energy regions of Britain from the start of January and means suppliers are allowed to change their prices up to those new maximum levels. If you’re on a standard variable tariff the average unit price for dual fuel customers on standard variable tariffs subject to Ofgem’s price cap, paying by direct debit, is limited to: 34.0p/kWh (pence per kilowatt hour) for electricity and 10.3p/kWh for gas, inclusive of VAT, from 1 October 2022 through to March 2023.
