In a blow to commuters relying on Bangalore Metropolitan Transport Corporation (BMTC) premium buses, particularly the airport routes, Unified Payments Interface(UPI) payment services have faltered due to server issues. This unexpected disruption, now extending for two consecutive days, has left passengers stranded and frustrated, forcing them to pay by cash.
The glitch, which emerged abruptly, has impeded the seamless travel experience many have come to expect. For frequent flyers and daily commuters alike, the convenience of UPI payments has become integral to their routine, eliminating the hassle of carrying cash or scrambling for exact change.
Rajesh Kumar, a regular commuter on the BMTC airport bus route from Bannerghatta Road to Cubbon Park, said, “I rely on UPI payments for my daily commute in airport buses. On Thursday, when I boarded the airport bus, the conductor informed me that UPI was not functioning and insisted on cash payment. Since I did not have any cash with me and typically relied on UPI for payments, I was forced to disembark and hail an auto-rickshaw instead.”
