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The Guardian - AU
The Guardian - AU
World
Natasha May

Commonwealth Bank says it has resolved duplicate transaction issue after funds wiped from accounts

Commonwealth Bank
Commonwealth Bank said on Saturday it was ‘aware some customers are seeing duplicate transactions from payments’. Photograph: Joel Carrett/AAP

The Commonwealth Bank says it has resolved the error which left customers’ balances lower than they should have been after the bank charged some transactions twice, and left some worrying about how they would buy essentials and pay rent.

The duplicates involved transactions from recent days and resulted in some people having their bank accounts overdrawn.

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