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The Conversation

Christine Abdalla Mikhaeil, Assistant professor in information systems, IÉSEG School of Management

Cloud tech outages: how the EU plans to bolster its digital infrastructure

European Union AWS Amazon Web Services United States CrowdStrike Europe Google Microsoft

When Amazon Web Services (AWS) went down globally in October 2025, millions of users were abruptly reminded how invisible yet indispensable cloud technology has become.

From banks and hospitals to airlines and retail platforms, entire sectors slowed or came to a standstill. The disruption followed a separate catastrophe earlier in July 2024, when CrowdStrike’s software update grounded operations around the world.

Different companies. Different causes. Yet both events exposed the same uncomfortable truth: the world’s digital infrastructure, the networks, servers and software that underpin nearly every modern service, is far more fragile than we like to believe.

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