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The Guardian - UK
The Guardian - UK
Business
Kalyeena Makortoff Banking correspondent

Claims management companies circle after UK court ruling on mis-sold car finance

An aerial view shows lines of new Honda cars parked up; they are nearly all red, silver, white, black or grey, against a dark grey surface
Motor lenders lent £16.9bn to UK car buyers in 2023, with 78.6% of new car sales financed by loans. Photograph: Ben Stansall/AFP/Getty Images

A cloud of anxiety was hanging over the British Motor Museum. Alongside showrooms featuring the 1988 Le Mans-winning Jaguar XJR-9 and the Land Rover Defender used in opening scenes of the James Bond film Skyfall, were conference rooms filled with worried lawyers, bankers and compliance staff from across the motor lending industry.

Attenders of the Financing and Leasing Association’s annual motor finance convention in Warwickshire last month had spent weeks trying to get to grips with a shock court of appeal decision that sided with two aggrieved car loan customers.

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