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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

Christmas shoppers warned over ‘missed delivery’ scams

Evri is warning users to only go through its official app or website to track a parcel
Evri is warning users to only go through its official app or website to track a parcel, Photograph: Kerry Harrison/Evri

I recently bought some slippers online for my mother but was tricked by a missed delivery email and scammers tried to spend £3,500 in Harrods on my John Lewis credit card.

I placed the order and subsequently received an email from Evri telling me delivery had not been successful and I needed to book another slot. It included a link, so I used it to book one and paid the £1.50 fee it asked for with my credit card.

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