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The New Daily
The New Daily
Steffanie Tan

Choice blasts Airbnb for using ‘secretive algorithm’ that judges if users are ‘trustworthy’

CHOICE is concerned businesses are implementing automated decision-making without informing consumers of the risks. Photo: TND

Airbnb may be using automated decision making to boot users from the short-term rental platform, based on factors like social media, employment history and your IP address.

Consumer advocacy group Choice called out Airbnb in a report questioning the lack of transparency around its use of a “secretive algorithm” that judges if users are ‘trustworthy’.

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