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Kiplinger
Kiplinger
Business
Ben Demers

Chase Bank Reports Duplicate Zelle Payments Glitch

Zelle Chase Bank Chase United States MarketWatch Pew Research Venmo
The Chase bank phone app on a person's smartphone screen.

Customers of Chase Bank and other financial institutions have benefited from the increased speed and convenience of new peer-to-peer payment services, but things don't always go smoothly. 

After a swirl of online complaints, Chase Bank on Friday acknowledged a widespread Zelle glitch wreaking havoc on its customers' bank balances.

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