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Fortune
Fortune
Sheryl Estrada

CFOs believe AI is paying off. Researchers aren't so sure—yet

Business professional typing on keyboard with holographic AI interface, command prompt and chat widgets, showcasing generative assistant, automation, data processing and digital workflow. AI interface (Credit: Getty Images)

Good morning. AI is already making workers more productive, but the financial results haven’t yet caught up.

“Artificial Intelligence, Productivity, and the Workforce: Evidence from Corporate Executives” is a new working paper by researchers at Duke University’s Fuqua School of Business and the Federal Reserve Banks of Richmond and Atlanta. It finds that while CFOs report productivity gains from AI, revenue-based evidence tells a more measured story—for now.

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