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Fortune
Fortune
Alan Murray, Nicholas Gordon

CEOs are stuck between the 'fear of missing out' on AI and the 'fear of getting in'

(Credit: Rebecca Greenfield for Fortune)

Good morning.

Fortune picked an auspicious day to hold its CEO Initiative in Washington. While we were meeting, the Speaker of the House was ousted, the government was thrown into uncertainty, and even the world balance of power suddenly looked different. Sen. Mark Warner (D-Va.) told the group at the beginning of the day that he was confident aid to Ukraine would eventually be approved by Congress. Eurasia Group head Ian Bremmer said at day’s end that the Speaker’s ouster meant the opposite. “This is the worst week Zelensky has had post-invasion…I fear we will look back in a year and say (this) was peak NATO.”

But the topic that most captivated the roughly 100 CEOs who gathered here was not politics or geopolitics. It was generative AI. PagerDuty CEO Jennifer Tejada, who co-chaired the event, correctly captured the mood when she noted that the CEOs seemed caught between FOMO (fear of missing out) and FOGI (fear of getting in.) Some excerpts:

This could be as powerful as one day you have a feature phone and then you see this new thing called a smartphone, and you say, well this is great. I think it's probably that order of magnitude change when you think about user experience.”

—Cristiano Amon, CEO, Qualcomm

“I think it's actually bigger than that. It's what economists call a general-purpose technology. I put it on the scale of the steam engine or electricity.”

—Erik Brynjolfsson, academic and author, Stanford

“Literally every meeting I go to with a CEO, I ask the question: ‘Who in your organization is responsible for Responsible AI? And can they tell you when you call where AI is being used, what the risks are, and how they're being monitored?’ And right now it's about a 90% hit that they don’t have that person.”

—Julie Sweet, CEO, Accenture

“Some of our software developers are 30% more productive (because of generative AI). I don’t intend to get rid of I single one. That makes the task of making things that are using more software more productive and that means you can make more of them. People mistake productivity with job displacement.”

—Arvind Krishna, CEO, IBM

“Throughout my career, I've not been a strong believer in industrial policy generally. But I think if you look at the semiconductor industry, and the way in which it's evolved globally, over decades, what you see are enormous government interventions in virtually every country that plays a significant role…We're fooling ourselves if we think that abandoning for all practical purposes semiconductor manufacturing is a smart strategy for the United States.”

Treasury Secretary Janet Yellen

We have to protect ourselves…You mentioned de-risking versus decoupling (with China). No one is talking about decoupling. To pretend that we could decouple our economies…it's not a reasonable thing to even say. We're too intertwined. But we shouldn't do business in ways that hurt our national security.”

Commerce Secretary Gina Raimondo

You can read more from the CEO meeting here, here and here. Other news below.


Alan Murray
@alansmurray

alan.murray@fortune.com

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