For a night owl like Waste Management CEO Jim Fish, waking up for 1 a.m. safety briefings could make for a brutally long day. But Fish did it because his late father-in-law, a union pipe fitter, told him if he showed up to those meetings—not just once, but regularly—he would learn a lot and build a rapport with line workers.
Fish’s father-in-law hit the nail on the head.
