The Centre received 5.59 lakh public grievances against various government departments in the first half of this year, with the Department of Financial Services (DFS) getting most of such complaints, according to an official report.
Of the total of 5,59,094 complaints received on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS)-- an online mechanism -- between January 1 and June 25, as many as 5,32,662 were disposed of, it stated.
"Department of Financial Services (Banking Division), Ministry of Labour and Employment, Central Board of Direct Taxes, Ministry of Railways are the top ministries which receive(d) the maximum number of grievances.