As Hurricane Helene wreaked havoc on several states, causing widespread destruction and power outages, cell phone service has become a critical issue for residents trying to communicate and seek help. Major cellular providers are facing challenges in restoring service due to access issues and other barriers.
Verizon, one of the leading providers, reported that service has been restored to 60% of the sites impacted by the storm. The company is employing various strategies such as using alternate power generators, satellite links, and drones to reach areas with difficult terrain, particularly in western North Carolina.
