The post-pandemic days came in handy for many online loan app firms as financial distress due to loss of jobs, business and revenue forced many people to look for some financial support to tide over the crisis.
The lenders, operating through online apps, offered loans just by collecting the Aadhaar and phone numbers. However, in many instances, they called the customers within a few days and demanded repayment, a police officer says.
“The app organisers, who operate from Delhi and some northern States, speak in Hindi. They use unparliamentary language and insult the borrowers, their family members and friends, whose phone numbers are collected from the social media contact lists,” alleges a victim.
