As shopping alone isn't anywhere near as fun as shopping with a close friend, many people turn to their phone to keep them entertained throughout their trip. However, this can cause problems to cashiers and other shoppers, as we have a tendency to prioritise the person on the phone rather than the person standing right in front of us.
It has prompted one cashier to call out shoppers who insist on calling up their friend when entering the shop - and continuing with their call when they reach the check out. The cashier said on Reddit: "Hang up your goddamn phone - It's rude! Most of the time, you're one of those people that cannot multi-task so you end up holding everyone up. Oh, you need to write a check while staying on the phone?
"Well, as much as I love seeing you contort yourself all weird while trying to do both things at once, I do not enjoy keeping my other customers waiting."
Seconding this, another shop worker added: "I just started a job as a cashier about a month ago, and the biggest pet peeve is when people are just generally inattentive.
"If you're on your cell phone or just not replying to questions we ask, it makes the transaction painfully slow.
"Slow transactions are fine, sometimes they take the time they take, but if you're holding up the line being stupid, it's annoying.
"Generally people are nice, be chatty, be ready to pay, don't make a big deal out of little things, and just try to be understanding. It's a tiring and stressful job."
Others have gone as far to ask customers to leave the queue until they've finished their phone call, saying "I've seriously entertained importing a cell phone signal block in my retail days."
One more cashier said: "If you're on a cell phone while we're ringing up your order, it isn't our fault if we make a mistake because you didn't answer our question."
TikTok user Jemima June, who is known as @jemimajune_ online, racked up more than 7 million views after reminding a customer that "no ice" doesn't equal more alcohol. In her video, the customer is heard asking for a tequila cranberry with no ice.
After being served his drink, he repeats "no ice", which Jemima responds "There's no ice in that. Do you want a double tequila cranberry?"
She told him: "Just because you say 'no ice' doesn't mean you're going to get more alcohol. Double means you're going to get more alcohol."
Despite keeping her cool throughout the conversation, she has been accused of being "rude" to the customer.
One user said: "I don't like ice on my drinks because I sip it and I don't like the ice melting and watering down my drink."
Another user added: "What if his throat hurts and that’s why he’s asking for no ice."
A third user said: "When you literally just don’t want your drink getting watery..."
However, others believe the bar tender did nothing wrong, saying they understand what the customer was trying to do in this situation.
One user said: "The people saying you have an attitude clearly have never worked in the industry! It happens constantly and these customers need to be lectured."
"The amount of times I’ve had to deal with this same situation. They really think no ice means more alcohol - not how that works", said another user.
One more user added: "I always use the line 'You gotta pay a little more to get a little more'. It usually shuts them up."
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