Canva has spent years proving that it can do something many high-growth startups struggle to achieve: grow rapidly while making money. It’s hitting a snag with generative AI.
The design-software company cut its expected revenue growth rate by a third to 20% after the unexpectedly high cost of delivering AI features prompted it to slow its rollout. Canva CEO and co-founder Melanie Perkins told Fortune users’ demand for new AI features “significantly exceeded” the company’s expectations,