Cancún, once a thriving tourism hotspot, is facing a growing crisis as tourist numbers plummet and tension between taxi drivers and rideshare services reaches boiling point. Tourism in Cancún dropped by 14% in 2024, a decline linked to violent taxi disputes, exorbitant fares, and a growing preference for rideshare apps like Uber, DiDi, and Cabify.
As viral videos circulate of cab drivers attacking Uber drivers and tourists, the Quintana Roo government has been forced to step in, announcing investigations into taxi driver misconduct and potential regulations to bring fares under control.
