Ofgem has launched an investigation into energy supplier British Gas, after it was revealed that debt collectors for the company have been forcefully entering struggling customers' homes.
It comes following an undercover Times investigation alleges that these agents obtained court warrants in order to allow them legal access to enter a property and fit the meter if customers failed to pay their bills.
Once the meters are installed, the customers are then forced to top up the meter if they want to receive gas supplies.
