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International Business Times

Business

Can Kenya Attract The Outsourcing Jobs Of The AI Future?

Kenya Nairobi CCI Covid-19 Genesis Meta SAMA

The CCI call centre is located in a brand-new town, Tatu City, on the outskirts of Nairobi (Credit: AFP)

In a leafy Nairobi suburb, a Kenyan firm helps foreigners track shoplifters, monitor lung damage from Covid-19 and identify whales -- tapping into the outsourcing market's artificial intelligence-boosted boom.

Cloudfactory started in Kenya in 2014, initially doing simple tasks like transcription for overseas clients.

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