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ABC News
ABC News
Business

Calls for streamlined taxi complaints system as passengers report more drivers refusing to use meter

Passengers who believe they have been ripped off by taxi drivers demanding upfront fees and refusing to use the meter say it is too difficult to report them.

Regular taxi users in Sydney say the practice is on the rise, particularly at busy times, but there is little data as most people do not report incidents.

Mark Lee catches cabs two to three times a week.

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