A hospice nurse who was driving an Enterprise rental car after a fender-bender says she had tried to settle a $317.94 balance and extend her rental, but was turned away each time. Then she says she was removed from the car and told her account had been “turned over to risk management.”
Lauren Ross (@laurenross_mama3) posted a 4-minute, 31-second TikTok from outside an Enterprise Rent-A-Car branch in Senatobia, Mississippi. The video shows her sitting on the curb outside the branch with her belongings, in obvious distress. Ross’ bio describes her as “a woman of many titles: Mom, hospice nurse, wife, teacher, director, lover of all.”