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The Independent UK
The Independent UK
World
Isabel Keane

Burger King to launch AI chatbot which will assess workers’ friendliness and if staff say please and thank you, report says

Burger King is set to launch an artificial intelligence chatbot that will assess workers’ friendliness — and take note of whether they say “please” and “thank you,” according to a report.

The voice-enabled chatbot, named “Patty,” will live in employees’ headsets, helping them with meal preparation — but also judging their interactions with customers for “friendliness,” The Verge reported.

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