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The Guardian - UK
The Guardian - UK
Technology
Alex Hern UK technology editor

Bug in iPhone 14 Pro Max causes camera to physically fail, users say

iPhone 14 Pro Max next to other models in the iPhone 14 range
The iPhone 14 range, including the Pro Max, was released on Friday last week. Photograph: Ringo Chiu/Zuma Press Wire/Rex/Shutterstock

A major bug in Apple’s latest iPhone is causing the camera to physically fail when using apps such as TikTok, Snapchat and Instagram, some owners have reported.

The bug in the company’s iPhone 14 Pro Max, the most expensive model in the iPhone 14 range, appears to affect the optical image stabilisation (OIS) feature, which uses a motor to eliminate the effects of camera shake when taking pictures. Opening the camera in certain apps causes the OIS motor to go haywire, causing audible grinding sounds and physically vibrating the entire phone.

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