Your recent letter about BT prompted me to write about my own bad experience – in this case, the roaming charges I clocked up while asleep on an overnight ferry.
We had boarded a Brittany Ferries service from Portsmouth to Bilbao late in the evening, and turned in fairly quickly after driving all day. But, unbeknownst to me, my phone was downloading data while I slept – I think because I had left Google Maps running.
