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Liverpool Echo
Liverpool Echo
Business
Danny Rigg

BT call centre staff 'can't afford to feed kids' as strike looms

BT call centre staff "can't afford to buy themselves or their children food" while the company pays its CEO millions of pounds.

More than 40,000 of the telecom giant's workers, mostly engineers and call centre staff represented by the Communication Workers Union (CWU), are going on strike on July 29 and August 1 as part of a pay dispute. This is the first time BT workers are going on strike since 1987.

Caroline Gillies, who's from West Derby and has worked at BT for 25 years, said it was "a really good employer" until the arrival of senior management figures like Philip Jansen, who became the company's chief executive in 2019. The CEO received a pay rise of 32% to £3.5m this year while refusing to give more than an average raise of 5% to his staff.

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