Broadband provider fined over giving inaccurate caller locations in 999 calls

Gigaclear has been fined for failing to provide accurate location data for nearly 1,000 calls made to the emergency services (James Manning/PA) - (PA Archive)

A broadband provider has been fined for failing to provide accurate location data for nearly 1,000 calls made to the emergency services, putting people at “unacceptable risk”, Ofcom has said.

Gigaclear will pay £122,500 due to the issues with its caller location information for calls made between January 2022 and March 2024.