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Birmingham Post
Birmingham Post
Business
Jon Robinson & Gemma Bradley

Broadband from TalkTalk and Shell most complained about, says Ofcom

Customers of TalkTalk and Shell Energy complained nearly twice as much about their broadband, according to new figures.

Communications regulator Ofcom said that it had been sent 17 complaints for every 100,000 customers that the providers served between July and September last year.

The average across all broadband suppliers is 10 complaints.

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