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Edinburgh Live
Edinburgh Live
National
Richard Guttridge & Sophie Buchan

British Gas issue Warm Home Discount scheme warning stating they 'can’t help'

British Gas have warned its customers that they cannot receive help from them if they are refused extra cash through the Government's Warm Home Discount scheme.

According to MSE, rather than money being paid directly into your account, the £150 rebate through the scheme is applied to your electricity bill between October and March, and if you're on a prepay meter, you will likely be sent a top-up voucher.

The scheme means that eligible customers will not be paying as much they would normally with it aiming to help low-income families and pensioners who are struggling to pay their bills.

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