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Daily Mirror
Daily Mirror
Business
Abigail O'Leary

British Gas admits smart meter customers haven't been able to track usage since February

British Gas has admitted their smart meter customers have been unable to track their usage via the app and website for more than two months now.

A "glitch" meant millions of people have been unable to check their usage on the platforms during a surge in the cost of living.

The energy giant said a technical error had left smart meter users in the dark since February 16.

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