Families have been left feeling distressed and anxious after witnessing the video of 88-year-old Ann King being tormented and abused by those meant to be caring for her. This is a realisation of the worst nightmares of all those who have loved ones in care.
This sadly, is not a case of a few bad apples, but indicative of a broken system. The sector is facing a staffing crisis due to low pay and poor conditions, and caring has become a profession of last resort with many homes being forced to recruit those with little or no other options. As a result, conditions in care homes have become untenable.