Bus passengers in the greater Bristol region are still waiting for details on the new West Link minibus services. The dial-a-ride services are due to launch at the start of April, but many questions remain about how passengers can use these new buses.
The West Link minibus services follow a ‘demand responsive transport’ model, trialled in a few other places across the country but never before on such a large scale. West Link will cover some parts of Bristol, South Gloucestershire and North East Somerset.
The minibuses will likely not follow fixed routes or timetables. Instead, passengers will have to book each journey either by phone or using an app. West of England metro mayor Dan Norris has denied West Link is replacing the many subsidised bus routes getting scrapped in April.
