A man has slammed Bristol Airport after he queued for more than an hour just to check in for his flight. Adam Chambers was one of the passengers who experienced delays at the airport on Sunday, May 1, when long delays were caused by an IT failure with self-service check-ins.
The 35-year-old from Kingswood told Bristol Live that his experience at the airport was "organised chaos", and that it appeared to be understaffed. The airport has since apologised for the problems, but denied that it was understaffed on that day.
But Adam said: "There were people queue jumping there and all sorts because there were no staff there to enforce it. If it went on any longer then people would have probably started getting angry and obviously that's not a good place to be is it."
