Would-be holidaymakers have had to leave Bristol Airport empty handed after being told to return their duty-free purchases following flight cancellations.
For weeks now airports and airlines across the country, including Bristol, have been plagued with issues around security and check-in delays, passengers queuing outside the departures building and hundreds of flights cancelled or delayed.
But one unknown consequence for these disappointed passengers who are told to return home when their flights are cancelled is that they can’t take any duty-free purchases with them, and are told to return any items they’ve bought before leaving the airport.