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Bristol Post
Bristol Post
National
Ross Millen

Bristol Airport apologises after passengers complain of 'disaster' baggage wait

Bristol Airport has been the subject of debate amongst frustrated travellers again. Baggage delays at arrivals in the early hours of this morning (August 17) left people complaining on social media about their "horrific" experiences.

One passenger who travelled from Amsterdam to Bristol, Matt Sanders, said it was "the worst experience I've ever had of any airport in the world", claiming he was left waiting two hours for his luggage to arrive. The airport has apologised for the "above average" delay and said planes arriving off-schedule and staff shortages can impact waiting times.

Holidaymakers arriving at the airport in North Somerset say they were left with little to no communication. Matt said even some airline staff and pilots were delayed, and were joking with passengers about the slow service.

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