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Fortune
Fortune
Michal Lev-Ram

Brian Chesky: Airbnb’s 'holy grail' is to become an AI travel agent

(Credit: Victor J. Blue/Bloomberg via Getty Images)

Brian Chesky hasn’t exactly been coy about Airbnb’s technical problems, even noting recently the need to fix the vacation rental platform's "foundation." (The company’s listings have been criticized for issues with reliability and consistency, among other complaints.) Now, the co-founder and CEO is eager to tell the world that he’s found a possible solution to these woes: artificial intelligence. 

“I think that Airbnb has turned the corner,” Chesky told Fortune during an interview that took place last week after Airbnb unveiled a slew of new features, including an AI-powered tool that lets hosts automatically create photo tours of their homes. 

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