Bristol's hoteliers have ramped up their efforts to tackle a recruitment crisis plaguing the hospitality sector and other industries by finding innovative solutions. Faced with the lingering effects of Brexit and the devastating blow dealt by the pandemic, the city's hoteliers have been struggling to attract and retain talented staff.
A new HR forum together with a possible mentoring scheme, and further strengthening ties with the City of Bristol College are among the ideas being implemented by the Bristol Hoteliers Association (BHA), and being led by its head of people, Alison Mansfield. At its recent AGM, the BHA agreed that stepping up its efforts to encourage young people to consider a career in hospitality is a major priority over the next year.
Raphael Herzog, who was re-elected as BHA chair, a post he has held since 2019, said: “Alongside the cost of utilities and products, our biggest challenge is recruitment, and in particular attracting young people to make a career out of hospitality, rather than see our sector as a ‘gap year’ or short-term option.