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The Economic Times
The Economic Times
National
Trending Desk

FirstCry ordered to pay Rs 50,000 compensation to customer for tagging him 'fraud' after he cancelled tricycle order

A District Consumer Disputes Redressal Commission has directed online baby products retailer FirstCry to pay Rs 50,000 as compensation, along with a refund of Rs 2,130 with interest, after finding that the company cancelled a customer's order without justification, withheld his payment and internally labelled him as a fraud user.

What was the complaint?

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