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Fortune
Fortune
Justin Grooms

Bolt CEO: Department stores are rising from the ashes

(Credit: Courtesy of Justin Grooms)

The once-mighty titans of retail are faltering. Barneys New York, an icon of luxury shopping, shuttered its doors in 2020. Sears, a 125-year-old institution, teeters on the brink of extinction. Even Macy's, whose Thanksgiving Day parade is synonymous with American culture, has announced store closures and job cuts. These are not mere stumbles—they are symptoms of a seismic shift in the retail landscape.

For over a century, department stores defined consumer culture. These grand emporiums were more than just places to buy goods—they were social hubs, windows into aspirational lifestyles, and symbols of urban progress.

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