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The Times of India
The Times of India
Business
Saurabh Sinha | TNN

Boarding denied to child with special needs: DGCA finds IndiGo at fault; to issue showcause to airline

IndiGo DGCA DGA Directorate General of Civil Aviation New Delhi

NEW DELHI: A three-member Directorate General of Civil Aviation (DGCA) panel, probing IndiGo's denial to board a 'divyang' child at Ranchi Airport on May 7, has found the airline at fault.

As a result, the panel will issue a show cause notice to the airline. After hearing IndiGo’s defence, it will come out with the order by the month end.

The regulator had ordered a fact finding inquiry into the “unfortunate event” where IndiGo had denied boarding to a special child along with the family at Ranchi airport on May 7, 2022.

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